Christopher D. Lee, Ph.D., SPHR, is a human resources practitioner, lecturer, researcher, and author. His background includes having served as the chief human resources officer for three different colleges or universities and a state college system. He is a former question writer and member of the Exam Review Panel for the PHR and SPHR examinations administered by the Human Resources Certification Institute (HRCI). His areas of expertise are employment, training, and performance management—or, in his words, “finding, developing, and managing talent in organizations.” He is the author of numerous human resources related articles, chapters, and two books, including Performance Conversations: An Alternative to Appraisals. He has recently completed the manuscript for his next work called Performance Questions: 7 Answers, 30 Minutes, Unlimited Results. He has presented at conferences and consulted with clients in the U.S., Canada, Australia and South Africa on HR related topics. He holds a master’s degree in HR management, a doctor of philosophy degree in HR development, and he is also certified as a senior professional in human resources.