Mary Gladstone-Highland, MPA is a Certified Nonprofit Professional with sixteen years of experience leading organizations. Mary is a graduate of the Maxwell School of Citizenship & Public Affairs at Syracuse University. She holds a Master of Public Administration and a Certificate in Advanced Study in Conflict and Collaboration. She is also a Certified Fund Raising Executive and has raised over $3.4 million for numerous organizations over the past five years. Mary is skilled at analyzing large amounts of information to find creative solutions to complex problems.
Certified Nonprofit Professional
Fourteen years of experience leading organizations
Graduate of the Maxwell School of Citizenship & Public Affairs at Syracuse University
Master of Public Administration
Certificate in Advanced Study in Conflict and Collaboration
Certified Fund Raising Executive
Has raised over $3.4 million for numerous organizations over the past five years
Nonprofit leadership expert Mary Gladstone-Highland will share specific steps you can follow to expand your network and increase support. You will learn how to take advantage of strong relationships to help your organization.
Topics covered
Why do you need diversified funding streams?
How can you cultivate donors?
How should you track donor data?
What are LYBUNT and SYBUNT?
What is the Donor Retention Ratio? How can it help you?
How can you foster effective stakeholder relationships?
Nonprofit leadership expert Mary Gladstone-Highland will share specific steps you can follow to conduct a needs assessment. You will learn how to gather data, evaluate needs, and present your findings.
What You'll Learn
What process should you follow to design high-quality programs?
What are the components of a needs assessment?
What questions should you ask of the program audience?
How should you collect and report data?
Which tools and software can aid in data collection?
How can you effectively present your assessment to stakeholders?
Scheduled for 75 minutes including question and answer period.
Nonprofit leadership expert Mary Gladstone-Highland will show you how to communicate your organization’s vision. You will learn best practices and action items to increase the support for your nonprofit.
What You'll Learn
Why is vision important?
What stories should you tell?
How can you tell stories to elicit excitement?
Whom should you tell?
What are the essential elements of a communication plan?
Nonprofit leadership expert Mary Gladstone-Highland will share best practices for high-quality teams. You will learn how to lead your organization to new heights of success.
Nonprofit leadership expert Mary Gladstone-Highland will help you develop skills to adapt to needs that arise. You will learn how to optimize your leadership style.
What You'll Learn
What is the best process of designing high-quality nonprofit programs?
How can you determine program needs?
How can you include diverse perspectives in program design?
Who will your program benefit?
Why is it necessary to verify the need?
What will exploring internal and external environments reveal?
Nonprofit leadership expert Mary Gladstone-Highland will share a comprehensive collection of tools and best practices to help you evaluate and fulfill your organization’s program needs.
Certification Includes:
Comprehensive end-to-end content
Direct access to an expert willing to consult about your unique program needs
Nonprofit leadership expert Mary Gladstone-Highland will help you develop skills to adapt to needs that arise. You will learn how to optimize your leadership style for 2021 and beyond.
What You'll Learn
Why is it essential to understand your leadership style?
What are the four types of leaders?
How can you adapt your style to a situational approach?
How can you lead most effectively during this time of crisis?
How will effective leadership styles benefit your organization?
Nonprofit leadership expert Mary Gladstone-Highland will provide a clear roadmap for launching programs. You will learn how to measure results, make improvements, and improve outcomes.
What You'll Learn
How should you implement a new program?
What are the benefits of soft launches?
Who is the right audience for your soft launch?
What data should you collect?
How can you analyze data to inform necessary changes?
Nonprofit leadership expert Mary Gladstone-Highland will provide a toolset you can apply immediately to manage conflict in your organization. You will learn how to transform disagreement into collaboration.
Topics Covered in this Webinar
How do stakeholder conflicts affect organizations?
Why do conflict resolution skills increase social impact?
What drives stakeholder conflict?
What tools are necessary to resolve disputes?
How can you identify the root causes of conflict?
How can you turn conflict resolution into an opportunity?
What process should you follow when addressing conflict?
Nonprofit leadership expert Mary Gladstone-Highland will explain all the steps involved in creating a detailed operations report. You will learn how to use this document to guide your program.
What You'll Learn
What is the process for designing high-quality programs?
What is an operations report? How can it aid program design?
How can you collect data for an operations report?
What should you include in an operations report?
How will an operations report enable you to increase funding?
5 Sessions scheduled for 60 minutes including question and answer period.Monday, October 16 - Friday, October 20, 2023; 3:00 PM Eastern or Monday, December 11 - Friday, December 15, 2023; 3:00 PM Eastern
Nonprofit leadership expert Mary Gladstone-Highland will share comprehensive guidance and proven sector-specific resources. You will be empowered and enabled to take your organization and your career to new heights.
Benefit of Certification
Master the foundations of nonprofit management
Explore real-life examples of the best practices in action
